Rich was a wonderful man! A light of hope for a brighter future. I met him and Jay in the 1980's at one of the conventions. Rich brought electricity to the crowd. He gave all of us hope and especially to my husband Jim and I. We read the books he suggested and got faith in ourselves that we could do anything we wanted to do. He was a kind and gentle person and was glad to talk to anyone. I'm thankful he and Jay started Amway way back in their youth and stuck with it. We have used the Amway products since we joined the Amway business in 1977 and still do. My condolences to his family. I haven't had the internet since June this year. but I have it now and just saw that Rich had passed a few months back. God bless